Assistant Manager- Gift Shop

ID

2023-19086

Employment Type

Full-Time

Subdivision

Hotel

Come join Team Atlantis! We are hiring an Assistant Retail Manager. The Assistant Retail Manager is responsible for managing the day-to-day functions of the retail outlets. The Assistant Manager will coach and manage the performance of the retail team, creating and reinforcing the organizational culture of excellent service.

• Checks and maintains availability and replenishments of stocks and assists in ordering for The Shoppes
• Assists with managing inventory and seasonal rollovers to maximize profitability
• Monitors sales performance of the store and recommends ways to improves it
• Provides innovative ideas and makes recommendations for maximizing guest satisfaction with inventory and aesthetic display of merchandise
• Responsible for onboarding and training Team Members
• Enforces strict adherence to customer service standards
• Manages Team Member performance to meet service objectives; enforces company policy and procedures where needed
• Monitors compliance and executes action plans to correct noncompliance to store’s SOP
• Reviews and discusses performance appraisal and development of team members
• Communicates ongoing promotions, activities, memos, and bulletins to the team on a regular basis
• Prepares and approves works schedule of team members
• Handles guest issues and disputes
• Other duties as assigned my management

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

• Must be at least 21 years old
• Alcohol Awareness Card Required
• Minimum of 2 years’ experience in management
• Excellent communication skills
• Demonstrated organizational skills, including attention to detail
• Excellent problem-solving skills
• Background in hospitality helpful

***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Scholarship Opportunity
• Paid Vacation
• Holiday Pay
• Recreation /Fitness Discounts
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement