- Employment Type
- Hospitality, Leadership
The Bell Captain manages the bell staff by setting duties, supervising daily performance levels and maintaining the highest level of integrity to our guests and staff. Bell Captains will be responsible for their shift’s productivity, service standard expectations and engagement.
Monday - Wednesday Swing Shift 3pm-11pm
Saturday - Sunday Day Shift 7am-3pm
- Supervision and training of bell, door, and Valet Attendants
- Retrieving guest items from cars, busses, vans and carts to and from Hotel rooms
- Conduct limousine runs to and from the airport as necessary.
- Ability to anticipate guests' needs and respond promptly and acknowledge all guests.
- Ideal candidates will be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Lift and move luggage into and from vehicle to carts.
- Must be able to be on feet for hours at a time.
- Provide Four Diamond guest service in a professional demeanor and appearance.
- Two years previous experience as a Bell Person is preferred.
- Candidate must be able to lift heavy baggage
- Minimum of three years customer service experience in a previous position, where the primary job duty is direct customer service, is required.
- Candidate must have the proven ability to provide courteous, friendly and efficient service.
- All candidates must present a well-groomed appearance.
Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Team Member Referral Bonus
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Discounted RTC Bus Pass
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement