Job Description

Job LocationsUS-NV-RENO
Employment Type
Casino, Hospitality


The Guest Service Officer is responsible for providing escort service to transport company assets, participates in inspections including safety and theft prevention, provides information to guests, provides first-aid and emergency services, and cooperates with local authorities as needed.


The Atlantis Security Academy offers rapid earning potential by providing in-house security/safety training programs to Guest Assistance Officers who want to grow their career and enhance their skill-set.

Within Two weeks:

  • Successfully complete the initial training program with the Field Training Officer.

Within one month of hire:

  • Interview suspects or victims with little or no supervision.
  • Collect pertinent documents/information needed for Security reports.
  • Prepare a Security report with little or no supervision.
    Respond to anywhere on property without using a map or receiving directions.

Within 6 months of hire:

  • Successfully complete the First Aid/CPR Training Program
  • CPI training program


  • Requires a valid Nevada Driver's License and DMV Printout with zero demerit points at the time of the interview.
  • Must be able to register with the Nevada Gaming Control Board.
  • Must be 21 years or older.
  • Adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

  • Education Tuition Reimbursement Program
  • Benefits (Medical /Dental/Vision/Disability & more)
  • Paid Vacation
  • Holiday Pay
  • 401K with Company Match
  • RTC Discount Pass
  • Recreation /Fitness Discounts
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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