Job Description

Job LocationsUS-NV-RENO
ID
2021-15870
Employment Type
Full-Time
Subdivision
Hospitality

Overview

The VIP Telemarketing Host reports to the Assistant Director of VIP Services and is responsible for driving incremental gaming revenue to the property through a focused telemarketing campaign. The campaign targets mid-level gaming guests seeking to bridge gaps in inactivity, drive new trips from one time guests and improve the quality of contact information of this segment of our database. The position is compensated salary and provides for incentives based on productivity and trip visitation.

Responsibilities

  • Telemarketing techniques and skills
  • Use of Patron Management system
  • Use of LMS system-Proficiency in Microsoft Outlook, Excel, Word
  • Maintain various reports associated with function
  • Keep abreast of events and tournaments
  • Use of Guest Connect and Invitations Database.
  • Perform other duties as requested or assigned

Qualifications

  • Sales background desired
  • Public relations and guest rapport building skills
  • Confident telephone manner, determined and motivated
  • Strong communication skills-verbal and written
  • Independent working style
  • Effectively takes direction
  • Proficient computer skills

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

  • Benefits (Medical /Dental/Vision/Disability & more)
  • Paid Vacation
  • Holiday Pay
  • 401K with Company Match
  • Education Tuition Reimbursement Program
  • Recreation /Fitness Discounts/RTC Discount
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • Team member dining/complimentary meal
  • Internal Advancement

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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