Job Description

Job LocationsUS-NV-RENO
Employment Type


Atlantis Casino Resort Spa is a world-class resort destination with warm, personable Team Members. Awarded Best Resort for its exceptional and friendly service, Atlantis is focused on making your stay here a good one. Atlantis is looking for a Hotel Concierge.

Start your career today and join a Four Diamond Property!


Sell and promote Atlantis and all of the on-property outlets
Assist guests by making Hotel, Restaurant and Spa reservations at Atlantis

Assist guests by securing tickets to local attractions and events, making auto rental reservations, making arrangements for delivery of health-care equipment for hotel guests, printing airline boarding passes, and placing orders for gift, flower and/or Room Service deliveries.

Be informed and knowledgeable of local attractions and events
Assist the Hotel Front Desk with check-ins / check-outs as needed

Technical Skills:

  • Proficiency in computer skills, experience with LMS a plus
  • Ability to sell and promote the property and all of its outlets
  • Ability to handle cash accurately
  • Ability to read and analyze guests folios and Hotel reports
  • Knowledge of general office equipment


Raise and maintain guest service to establish 4-Diamond standards
Increase revenue by promoting on-property outlets
Maintain a pleasant, polite, and professional demeanor at all times
Follow all company and department policies and procedures

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation.

Some of the ways in which we accomplish this is by offering the following:

  • Comprehensive benefits (medical, dental, vision, supplemental coverage)
  • 401K retirement savings plan + discretionary match
  • Team Member Referral Bonus
  • Education Tuition Reimbursement Program
  • Scholarship Opportunity
  • Paid Vacation
  • Holiday Pay
  • Relocation Assistance
  • Recreation /Fitness Discounts
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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