Hotel Front Desk Agent
- Employment Type
Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.
A Guest Service Representative (Front Desk Representative) is responsible for all activity involving Hotel guest check-in/check-out, which involves retrieving reservations in the computer, verifying special requests and accommodations, programming room keys, completing and filing registration cards, calculating room charges, making approved changes to guests' accounts, and collecting payment for all charges incurred. A GSR must also be able to handle large amounts of currency accurately and efficiently. They must provide further guest service by accurately taking and relaying guests' requests to other departments such as Housekeeping, Engineering, Bell/Valet, Security, Concierge, VIP Services, etc. Other departmental duties include handling guests' mail, recording guests' comments, restocking supplies, and other duties as assigned. All with a smile on their face! Full time day and swing shift available.
Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation.
Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Team Member Referral Bonus
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Relocation Assistance
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement