Job Description

  • Job LocationsUS-NV-RENO
    Employment Type
  • Overview

    Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.


    This position is responsible for:

    • Answering and transferring multiple calls.
    • Process Front Desk, and PBX reports.
    • Data entry, and filing.
    • Work with other departments using a 2-way radio.
    • Assist Guests with current info/events at the Atlantis.

    • Ability to be polite, and professional over the phone at all times.
    • Ability to multi-task, and work in a fast paced environment.
    • Experience in LMS, and Outlook, preferred.
    • Strong attention to detail.

    Shift Requirements:

    • Overnight 9pm - 7am
    • 10 HR Shifts
    • Thursday - Sunday


    This position is expected to;

    Have the ability to maintain a high work performance. Be proficient when answering/transferring Guest and Team Member calls. Follow all company policies, and procedures.

    Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation.

    Some of the ways in which we accomplish this is by offering the following:

    • Comprehensive benefits (medical, dental, vision, supplemental coverage)
    • 401K retirement savings plan + discretionary match
    • Team Member Referral Bonus
    • Education Tuition Reimbursement Program
    • Scholarship Opportunity
    • Paid Vacation
    • Holiday Pay
    • Relocation Assistance
    • Recreation /Fitness Discounts
    • Weekly Resort Prizes
    • Career Development and Training Workshops
    • FREE daily meal
    • Internal Advancement

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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online