Job Description

Job LocationsUS-NV-RENO
ID
2020-10904
Employment Type
Full-Time
Subdivision
Hospitality

Overview

Atlantis Casino Resort Spa is consistently ranked the #1 Reno resort on TripAdvisor, has the prestigious AAA Four Diamond designation, and is recommended by the Forbes Travel Guide. Atlantis is recognized for its luxurious accommodations, eight award-winning restaurants including the top four on TripAdvisor, 10 captivating bars and lounges, a world-class spa, and casino-wide action. For the fifth consecutive year, Spa Atlantis has earned the highly coveted 2020 Forbes Travel Guide Four-Star Award. Spa Atlantis is the only spa to attain to attain this recognition in Reno. In addition to Spa Atlantis’s prestigious designation as a Four-Star Spa, Atlantis Casino Resort Spa, Atlantis Steakhouse, and Bistro Napa all received the 2020 Recommended rating by the Forbes Travel Guide.

Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.

Responsibilities

This position is responsible for:

  • Answering and transferring multiple calls.
  • Process Front Desk, and PBX reports.
  • Data entry, and filing.
  • Work with other departments using a 2-way radio.
  • Assist Guests with current info/events at the Atlantis.

  • Ability to be polite, and professional over the phone at all times.
  • Ability to multi-task, and work in a fast paced environment.
  • Experience in LMS, and Outlook, preferred.
  • Strong attention to detail.

Shift Requirements:

  • Overnight 9pm - 7am
  • 10 HR Shifts
  • Thursday - Sunday

or

  • Swing Shift
  • 3PM-11PM/4PM-12AM

Qualifications

This position is expected to:

  • Have the ability to maintain a high work performance.
  • Be proficient when answering/transferring Guest and Team Member calls.
  • Follow all company policies, and procedures.

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation.

Some of the ways in which we accomplish this is by offering the following:

  • Comprehensive benefits (medical, dental, vision, supplemental coverage)
  • 401K retirement savings plan + discretionary match
  • Team Member Referral Bonus
  • Education Tuition Reimbursement Program
  • Scholarship Opportunity
  • Paid Vacation
  • Holiday Pay
  • Relocation Assistance
  • Recreation /Fitness Discounts
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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