Job Description

Job LocationsUS-NV-RENO
ID
2021-14460
Employment Type
Full-Time
Subdivision
Hospitality, Leadership

Overview

This position will be responsible for auditing nightly hotel revenue, verifying any rate overrides, identifying exceptions and communicating them to the Dir of Hotel Revenue and Hotel Revenue Manager, and verifying any commissions owed to outside vendors.

The incumbent in this position, as with all members of the Atlantis Casino Resort Spa Team, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. This position shares in the Atlantis Casino Resort Spa support of the company’s Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them.

Responsibilities

  • Complete a detailed, daily audit of all hotel rooms occupied at each property the previous night, based on the Revenue Exception Report
  • Daily monitoring of the Comp Verification Report to identify potential comp abuse
  • Verify the monthly commission statements due to TravelClick for GDS Pass Through Fees, Consortia Pay for Performance, and Demand Services Fees
  • Reconcile the monthly commissions due to Booking.com
  • Process the monthly travel agent commissions due from HMS and transmit to Onyx
  • Research any travel agent commission inquiries, provide the appropriate backup documentation from the property management system
  • Conduct rate parity research to verify rate accuracy between our own web and all third party booking channels
  • Reconcile and validate the monthly upsell commission report for both properties
  • Conduct a Perfect Sell audit to ensure validity of hotel statistics
  • Complete Wholesale Folio corrections sent by Accounting
  • Compile and present local, regional, and national industry trend analyses
  • Performs other incidental and related duties as required and assigned

Qualifications

  • Must be knowledgeable of Microsoft Office, specifically Excel, Word, and email
  • Database experience preferred, including SQL and SSRS
  • Demonstrate a proficiency in HMS to run reports, execute data spies, research reservations, and process commission batches
  • Ability to navigate any third-party extranet sites to obtain invoices, statement backup documentation, process disputes, generate reporting, etc
  • Ability to quickly identify data discrepancies
  • Ability to effectively communicate any audit findings to Revenue Management leadership for escalation and resolution
  • Needs to maintain a consistently high level of attention to detail
  • Must be able to multi-task and maintain a clear focus while working on multiple properties and projects
  • Willing to partner with other departments to help identify additional areas that should be reviewed/audited on a regular basis
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Application Instructions

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