Human Resources Operations

HR Representative

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Atlantis Reno, United States of America

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Come join Team Atlantis! Under direction of the Senior Human Resources Manager, the Human Resources (HR) Representative serves as the first point of contact for employees, applicants, and visitors entering the HR office. This position provides administrative support to the HR team, ensures efficient daily operations, and delivers exceptional customer service while maintaining confidentiality and professionalism at all times.

         

Responsibilities:

  • Greet and assist employees, applicants, and visitors in a courteous and professional manner.
  • Answer and direct phone calls, respond to general HR inquiries, and route messages appropriately.
  • Maintain the reception area and ensure it is organized and welcoming.
  • Process incoming and outgoing mail and distribute HR-related correspondence.
  • Assist with HR projects such as employee engagement events, training sessions, and recognition programs.
  • Maintain confidentiality of sensitive employee information.
  • Provide general administrative support to the HR department as needed.
  • Assist with onboarding activities, including scheduling interviews, preparing new hire packets, and collecting required documentation.
  • Performs a variety of administrative tasks that support the overall mission of quality performance and guest service.
  • Manages all aspects of onboarding by coordinating pre-employment paperwork, verifying credentials, and first-day orientation to ensure a smooth start for new hires.
  • Ensures accuracy of information recorded in all pertinent systems.
  • Assists Team Members with a variety of requests – redirects Team Members to appropriate HR staff as needed based on assistance required.
  • Completes all Front Office responsibilities with attention to detail and accuracy.
  • Communicates effectively in writing and verbally with management and team members.
  • Provides accurate and clear information to all candidates and team members. 
  • Communicate HR policies and procedures to staff.
  • Assist in coordinating employee training sessions.
  • Performs other incidental and related duties as required and assigned.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear.  The employee may occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications:

  • Minimum of 3 years administrative experience working with the public supplemented by college level courses in business administration or related field.
  • Ability to establish and maintain effective relationships with department managers, Team Members, and the general public.
  • Computer proficiency with knowledge of all MS Office products and database management.
  • Able to prioritize work-load & have the ability to multi-task.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Ability to work in a team environment.
  • Excellent communication skills,
  • Bi-lingual Spanish required

***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors ***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: 

  • Comprehensive benefits (medical, dental, vision, supplemental coverage)
  • 401K retirement savings plan + discretionary match
  • Education Tuition Reimbursement Program
  • Paid Vacation
  • Holiday Pay
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

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