Lead Count Team Technician

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

The Lead Count Team Technician oversees and participates in the secure collection and counting of drop boxes from the gaming floor, ensuring full compliance with all regulatory requirements and internal controls. This role provides leadership to the Count Team, supports accurate accounting of cash and assets, and serves as a key point of communication between departments involved in the drop and count process.

Responsibilities

• Lead and participate in slot drops and currency counts
• Supervise and support Count Team members to ensure procedures and regulatory standards are strictly followed.
• Coordinate and communicate with other departments involved in the drop and count process.
• Operate and oversee the use of counting equipment and computer systems.
• Perform data entry and basic reconciliation with a high level of accuracy.
• Accurately handle and account for large volumes of currency and other cash assets.
• Identify and report discrepancies or procedural issues to management.
• Assist with training and mentoring new team members.
• Perform other duties as assigned by management.

Physical Requirements

While performing the duties of this job, the employee may be required to stand, walk, use hands to handle objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Qualifications

• Must be at least 21 years of age
• Required gaming license (jurisdiction-specific)
• Ability to regularly lift up to 50 pounds
• Strong leadership and communication skills
• Ability to work quickly, accurately, and under strict controls
• Ability to quickly learn systems and applications
• Basic math and reconciliation skills
• High attention to detail and accuracy
• Strong organizational and time-management skills

Must adhere to all grooming standards, including no visible tattoos, piercings, or unnatural hair colors

Benefits & Work Environment

The company fosters a collaborative, team-oriented environment focused on team member recognition and professional growth. Benefits may include:

• Comprehensive medical, dental, and vision benefits
• 401(k) retirement savings plan with discretionary employer match
• Tuition reimbursement or education assistance programs
• Paid vacation and holiday pay
• Employee recognition programs and incentives
• Career development and training opportunities
• Complimentary daily meal
• Opportunities for internal advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.