Job Description

Job LocationsUS-NV-RENO
ID
2022-17050
Employment Type
Full-Time
Subdivision
Casino, Hospitality, Marketing

Overview

The Club Paradise Host is responsible for intensive canvassing of the casino floor for purpose of meeting, greeting and welcoming guests.

Responsibilities

Providing excellence in guest service with a positive attitude on a daily basis. Promote Club Paradise membership and opening club accounts while displaying professional communication skills. Keeps a steady and pro-active business demeanor with enticement for casino guests to enroll in the club. Be knowledgeable of and promote casino promotions, special events and amenities to casino guests. Club Paradise desk coverage includes multi – task guest service including opening of club accounts, providing specific information on casino, resort property as well as general information on the Reno area, answering questions, handing issues with increased escalation and informing Team Leadership, answering phones and periodic assistance with promotions and slots tournaments.

Qualifications

Above average communication skills including verbal, non verbal, listening and written
Computer usage, proficient typing, spelling and basic math
Able to read and input guest information in casino patron system including drivers license, state ID, passport or military ID
Flexibility and adaptability within a fast paced working environment with concurrent multiple responsibilities, promotions and special events

Ability to be consistently successful on the casino floor with enrollment goals resulting in the acquisition of Club Paradise members
Ability to be responsible and productive without immediate and direct supervision while spending quality time on the casino floor helping team reach and surpass goals
Ability to be consistently friendly, courteous and smiling with all casino resort guests and fellow company team members

Ability to obtain a Nevada Gaming Registration

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Application Instructions

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