Job Description

Job LocationsUS-NV-RENO
Employment Type


Come join Team Atlantis! We are currently accepting applications for Spa Reservation Agent. The Reservation Agent is responsible for providing guests with comprehensive and professional guidance regarding spa procedures and services, as well as booking all spa treatments.

Full Time Various Shifts


  • Schedules Spa/Salon appointments and makes reservations.
  • Maintains the appointment calendar and confirms all Spa appointments.
  • Assists walk-in guests who do not have appointments and books them as soon as possible.
  • Ensures timely services to all guests, keeping with a scheduled time line to provide an optimal number of guests accommodated.
  • Maintains a working knowledge of all services and products offered at the Spa.
  • Promotes the sales of additional Spa services ensures appropriate stock of supplies necessary to effectively perform job responsibilities.
  • Maintains a neat and orderly work area and assists in the appearance and cleanliness of the Spa.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.


  • Adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.
  • Have the ability to be polite and professional over the phone at all times.
  • Great communication skills, both verbal and written.
  • Highly organized.
  • Ability to multi-task.

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

  • Comprehensive benefits (medical, dental, vision, supplemental coverage)
  • 401K retirement savings plan + discretionary match
  • Education Tuition Reimbursement Program
  • Scholarship Opportunity
  • Paid Vacation
  • Holiday Pay
  • Recreation /Fitness Discounts
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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