Slot Technician II
Job Description
- ID
- 2022-16511
- Employment Type
- Full-Time
Overview
The Slot Tech II will perform technical work in the repair, installation, and maintenance of slot machines and related equipment.Must have a high commitment to guest service, be detail oriented and highly adaptable to be able to oversee projects from start to finish.
Responsibilities
- The ability to explain games to guests and jackpot payouts –strong "floor presence" is necessary and ability to provide exceptional Guest Service.
- Maintain operation of slot machines at all times with minimal downtime
- Will constantly perform preventative maintenance on slot machines to ensure proper and optimum performance levels.
- Assist Slot Floor personnel when needed and requested by Slot Shift Managers and/or Assistant Slot Managers.
- Perform software conversions and slot machine moves as directed by the Slot Technical Manager.
- Strong slot repair skills (Ability to complete all PM's, diagnose and repair 95% of all issues)
- Strong maintenance issues for machine locks (slots/kiosks/cans)
- Strong maintenance skills for all types of slot machines
- Expert assistance with guest issues and questions
- Strong slot system skills
- Strong team work within all slots and other departments
- Expert in trouble shooting all slot cabinet types
- Able to RAM clear most slots
- In depth understanding of progressive controllers and & logic use
- In depth understanding of all player tracking system
All slot machines must be available at all times for guest play with the exception of:
- Scheduled machine conversions / repairs
- Machine caps for known guests as authorized by the slot shift manager
- Out of service games awaiting parts.
Qualifications
- Experience of slot machine maintenance and the support of other slot operations duties.
- Electronics background and knowledge of computer software and hardware required.
- 3 years’ experience preferred.
- Ability to understand, follow and give directions to complete tasks in their specific manner.
- Ability to work with Team Members and Management as well as be able to perform assigned duties without supervision.
- Knowledge of basic math is required.
- Exceptional troubleshooting skills are a preferred requirement.
- Knowledge of slot systems and proficient in use of computers.
- Gaming License required
- Must be able to bend, stoop, twist, reach, and hear.
- Walk entire shift, stand for long periods of time or entire shift, walk up and down stairs.
Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
- Comprehensive benefits (medical, dental, vision, supplemental coverage)
- 401K retirement savings plan + discretionary match
- Team Member Referral Bonus
- Education Tuition Reimbursement Program
- Scholarship Opportunity
- Paid Vacation
- Holiday Pay
- Recreation /Fitness Discounts
- Weekly Resort Prizes
- Career Development and Training Workshops
- FREE daily meal
- Internal Advancement
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Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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