Slot Technician II

The Slot Tech II will perform technical work in the repair, installation, and maintenance of slot machines and related equipment.Must have a high commitment to guest service, be detail oriented and highly adaptable to be able to oversee projects from start to finish.

• The ability to explain games to guests and jackpot payouts –strong "floor presence" is necessary and ability to provide exceptional Guest Service.
• Maintain operation of slot machines at all times with minimal downtime
• Will constantly perform preventative maintenance on slot machines to ensure proper and optimum performance levels.
• Assist Slot Floor personnel when needed and requested by Slot Shift Managers and/or Assistant Slot Managers.
• Perform software conversions and slot machine moves as directed by the Slot Technical Manager.
• Strong slot repair skills (Ability to complete all PM's, diagnose and repair 95% of all issues)
• Strong maintenance issues for machine locks (slots/kiosks/cans)
• Strong maintenance skills for all types of slot machines
• Expert assistance with guest issues and questions
• Strong slot system skills
• Strong team work within all slots and other departments
• Expert in trouble shooting all slot cabinet types
• Able to RAM clear most slots
• In depth understanding of progressive controllers and & logic use
• In depth understanding of all player tracking system

All slot machines must be available at all times for guest play with the exception of:

• Scheduled machine conversions / repairs
• Machine caps for known guests as authorized by the slot shift manager
• Out of service games awaiting parts.

• Experience of slot machine maintenance and the support of other slot operations duties.
• Electronics background and knowledge of computer software and hardware required.
• 3 years’ experience preferred.
• Ability to understand, follow and give directions to complete tasks in their specific manner.
• Ability to work with Team Members and Management as well as be able to perform assigned duties without supervision.
• Knowledge of basic math is required.
• Exceptional troubleshooting skills are a preferred requirement.
• Knowledge of slot systems and proficient in use of computers.
• Gaming License required
• Must be able to bend, stoop, twist, reach, and hear.
• Walk entire shift, stand for long periods of time or entire shift, walk up and down stairs.

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Team Member Referral Bonus
• Education Tuition Reimbursement Program
• Scholarship Opportunity
• Paid Vacation
• Holiday Pay
• Recreation /Fitness Discounts
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

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