Job Description

Job LocationsUS-NV-RENO
ID
2021-14000
Employment Type
Full-Time
Subdivision
Casino, Leadership

Overview

The Slot Tech III performs advanced level repairs and maintenance on all Slot machines and equipment and will demonstrate high level technical skills when problem solving, troubleshooting and repairing slot products. Must have a high commitment to guest service, be detail oriented and highly adaptable to be able to oversee projects from start to finish.

Responsibilities

  • The ability to explain games to guests and jackpot payouts –strong "floor presence" is necessary and ability to provide exceptional Guest Service.
  • Maintain operation of slot machines at all times with minimal downtime
  • Will constantly perform preventative maintenance on slot machines to ensure proper and optimum performance levels.
  • Assist Slot Floor personnel when needed and requested by Slot Shift Managers and/or Assistant Slot Managers.
  • Perform software conversions and slot machine moves as directed by the Slot Technical Manager.
  • Expert slot repair skills (Ability to complete all PM's, diagnose and repair 100% of all issues)
  • Expert maintenance skills for Machine Locks (Slots/Kiosks/Cans)
  • Expert maintenance skills for all types of Slot Machines
  • Expert assistance with guest issues and questions
  • Expert slot system skills
  • Strong Team Work (within all of Slots and other dept.) and Leadership Skills
  • Expert in trouble shooting all slot cabinet types
  • Able to RAM clear all machines
  • Verify HASH (NV Gaming approval) for game themes
  • In depth understanding of player tracking systems

All slot machines must be available at all times for guest play with the exception of:

  • Scheduled machine conversions / repairs
  • machine caps for known guests as authorized by the slot shift manager
  • out of service games awaiting parts.

Qualifications

  • Minimum (3) year Slot Repair experience in a casino environment
  • Mechanical/ electronic aptitude preferred.
  • Ability to understand, follow and give directions to complete tasks in their specific manner.
  • Ability to work with Team Members and Management as well as be able to perform assigned duties without supervision.
  • Knowledge of basic math is required.
  • Exceptional troubleshooting skills are a preferred requirement.
  • Knowledge of slot systems and proficient in use of computers.
  • Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms.
  • Lift and/or move up to 50 pounds.

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

  • Comprehensive benefits (medical, dental, vision, supplemental coverage)
  • 401K retirement savings plan + discretionary match
  • Team Member Referral Bonus
  • Education Tuition Reimbursement Program
  • Scholarship Opportunity
  • Paid Vacation
  • Holiday Pay
  • Relocation Assistance
  • Recreation /Fitness Discounts
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement

#ZR

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