Job Description

Job LocationsUS-NV-RENO
ID
2021-15324
Employment Type
Full-Time
Subdivision
Spa/Salon

Overview

The Spa Atlantis has proudly earned the highly coveted 2020 Forbes Travel Guide Four-Star Award for the sixth consecutive year.

Forbes has recognized 1,898 spas in 70 countries out of 120,000 spas worldwide, placing Spa Atlantis on its exclusive list of the most luxurious spas in the world.

The Spa Concierge will greet guests to a luxurious spa environment, maintains guest and group accounts, assists with facility orientation and actively works to provide guests with a relaxing spa experience. Responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation, and check-out procedures. Maintains clean and organized work areas and well-stocked supply of products. Provides guests with locker, robe/slippers and tour of spa facilities as needed.

Full-time & Part-time available

Day shift 7:30a – 3:30p or Swing shift 2p-10p

Responsibilities

  • Schedule services for individuals and large groups using our spa reservations software system.
  • Call guests to confirm scheduled services.
  • Answer questions about available services.
  • Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with the supervisor or manager.
  • Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
  • Process guest payments for spa services.
  • Promote and sell our spa services.

Qualifications

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

  • Benefits (Medical /Dental/Vision/Disability & more)
  • Paid Vacation
  • Holiday Pay
  • 401K with Company Match
  • Education Tuition Reimbursement Program
  • Recreation /Fitness Discounts
  • RTC Discounted Pass
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement

#Hospitality

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Application Instructions

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