Job Description

Job LocationsUS-NV-RENO
ID
2022-16968
Employment Type
Full-Time
Subdivision
Spa/Salon

Overview

The Spa Concierge will greet guests to a luxurious spa environment, maintains guest and group accounts, assists with facility orientation and actively works to provide guests with a relaxing spa experience. Responsible for ensuring complete client and member satisfaction by providing full guidance and consultation in scheduling, confirmation, and check-out procedures. Maintains clean and organized work areas and well-stocked supply of products. Provides guests with locker, robe/slippers and tour of spa facilities as needed.

Responsibilities

  • Schedule services for individuals and large groups using our spa reservations software system.
  • Call guests to confirm scheduled services.
  • Answer questions about available services.
  • Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with the supervisor or manager.
  • Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
  • Process guest payments for spa services.
  • Promote and sell our spa services.

Qualifications

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

  • Benefits (Medical /Dental/Vision/Disability & more)
  • Paid Vacation
  • Holiday Pay
  • 401K with Company Match
  • Education Tuition Reimbursement Program
  • Recreation /Fitness Discounts
  • RTC Discounted Pass
  • Weekly Resort Prizes
  • Career Development and Training Workshops
  • FREE daily meal
  • Internal Advancement

#Hospitality

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Application Instructions

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