Job Description

Job LocationsUS-NV-RENO
ID
2021-15319
Employment Type
Full-Time

Overview

The Atlantis Casino Resort Spa, Northern Nevada's #1 Destination Resort, has an outstanding opportunity for an experienced Spa Shift Manager for our European-style Spa & Salon.

The successful candidate will be responsible for directing, managing, and providing leadership and direction to the spa operation on an assigned shift.

Our Spa/Salon provides a wide variety of services including manicures, pedicures, hair services, nails, makeup consultation, massages, facials, and body wraps.

Responsibilities

  • Hire, train, evaluate and manage Spa Team Members.
  • Monitor operational activities and issues daily and shift by shift within the spa facilities.
  • The Assistant Spa Manager will resolve guest challenges with effective solutions while being mindful of delivering superior guest service.
  • Maintain current knowledge of all spa services, pricings, offerings, schedules, specials, and other services
    provided at the spa.
  • Assist in developing and executing marketing initiatives.
  • Oversee the maintenance of the spa including overall cleanliness, service and economic use of resources and supplies
  • Must possess exceptional interpersonal and guest service skills
  • Regular attendance in conformity with these standards is essential to the success of this position.

Qualifications

  • Minimum 1-2 years of managerial, sales, and customer service skills desired, preferably in a spa, fitness, hotel environment. Previous Spa Management experience is a plus!
  • Ability to perform mathematical calculations with speed and accuracy.
  • Ability to respond to guest and employee concerns with urgency and professionalism.
  • Ability to make rational business decisions, demonstrate analytical thinking, and acute problem solving.
  • Communicate effectively and interact professionally our guests and staff
  • Will have the ability to effectively and consistently develop and coach front line staff.
  • Must understand the operational dynamic within all areas of the spa.
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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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